Electronic Administration is a fundamental aspect for the correct development of the Intelligent City or “Smart City“. Thus, regardless of the different criteria on which its design and operation are based, the city must be built according to the concerns of the inhabitants in very different areas, always from a participatory and sustainable approach.
One of them, a key factor for Smart City
, revolves around e-Government
in order to improve municipal management in this efficiency scenario. That’s why we’ll dedicate this post to understanding its importance. As we have pointed out, e-government is at the heart of intelligent cities of the present and the future, while it has undergone significant development in just a few years. On the one hand, the characteristics of an intelligent city cover very different areas, such as health, the economy, energy, urban waste or, for example, mobility, all supported by new technologies as the basis for innovation. Ultimately, however, they are actually a tool to satisfy the requirements of public action. It is not a simple path, as is easy to imagine. Great challenges and not fewer opportunities that the Smart Cities seeks to overcome by adapting to the new realities that citizens face every day in light of growing urbanization, coupled with the demographic problem of overcrowding.
E-Government and Smart Cities
Smart City’s intelligent administration, therefore, goes far beyond the advantage of speeding up bureaucratic procedures: it reduces costs, protects the environment, increases services and, of course, makes citizens’ lives easier. In practice, effective management through intelligent e-government is essential for the successful exploitation of the municipality’s resources in its different areas of action. With reference to the report
“Mapping Smart Cities in the EU”, published by the European Parliament, the intelligent city encompasses initiatives that respond to characteristics related to key aspects, such as Intelligent Governance
or Smart Governance, which brings together e-government and citizen participation
, and others, such as Intelligent Economy, Smart People, Smart Mobility, Smart Environment and Smart Life. In fact, if Smart Cities are conceived by and for citizens, their role is revealed as fundamental to a concept of intelligent city that involves its inhabitants in its administration. “It is not the metropolis itself that is intelligent, but first its inhabitants, its elected representatives, its administration, its businesses,” says Julien Damon, co-author of the research
of the Institut de l’entreprise française, “Smart Cities. Efficace, innovante, participative : comment rendre la ville plus intelligente?”. According to a community research
, more than 90 per cent of European cities with more than half a million inhabitants and 43 per cent of cities with between 100 and 200,000 inhabitants are Smart Cities.
It is difficult to find uniformity in the designs of Smart Cities, just as we will find a thousand and one definitions, as many as its casuistry but ideally it seeks to promote “a high quality of life through the optimal development of resources through efficient management of data
and networks,” explain the experts Franck Grintrand
and David Nguyen
. Within this general objective, e-government connects both with the optimal development of intelligent projects in the city and with the generic objective of making possible a unitary city model, which forms an intelligent ecosystem. In this sense, an intelligent city “is not an institutional revolution but a set of more effective management modalities in complex environments,” says Damon at the Institut de l’entreprise. Again we return to the concept of Smart Governance
, an intelligent local government based on the fundamental pillars of e-government and citizen participation. Bearing in mind, lastly, that just as there is great versatility in terms of the practical concept of Smart City for each city, so too is the management model pursued by intelligent government in constant evolution. It could not be otherwise, considering that Smart City has just arrived and has done so to stay. The intelligent city of the future will most likely follow this dynamic of transformation as a sign of identity. Far from posing a panorama foreign to the citizen, more typical of science fiction, will have the anchor of intelligent government, making citizen participation and e-government a winning tandem to meet the needs of present generations without compromising those of tomorrow.