Privacy Policy and cookies

Responsable. About us

The address of our website is:

Responsible for the Treatment: Viafirma S.L. CIF: B91052142
Postal Address: Glorieta Fernando Quiñones s/n Edif. Centris, Planta Baja, Modulo 7B. Tomares 41940 (Sevilla)
Phone: 954 155 244
Email[email protected]

Purpose. What personal information we collect and why we collect it

Specially protected data is not treated on our website.

User registration in the Open Government Portal

When visitors register on the web, a necessary requirement to request access to public information and / or interact in the different sections of Citizen participation, we collect the information shown on the registration form, as well as the visitor’s IP address and the browser user agent chain to help detect spam.

An anonymous chain created from your email address (also called a hash) can be provided to the Gravatar service to see if you are using it. The privacy policy of the Gravatar service is available here: After you confirm your registration, the image of your profile is visible in your user profile.

Forms of the page Collaborate

When the visitors use the forms of the page Collaborate (App, Ideas, Requests or Comments) of the web, we collect the data that is shown in the forms of these four channels of collaboration to attend to the expositions or requests of the same ones.

How long we keep your data

If you leave a comment or interact with the web through the Collaborate section, we will keep the information and its metadata indefinitely. This is so that we can attend to your communications and communicate with you if a response is necessary.

Of the users who register on our website (if any), we also store the personal information they provide in their user profile. All users can view, edit or delete their personal information at any time (except that they can not change their username). Web administrators can also view and edit that information.


What are Cookies?

A cookie is a file that is downloaded to your computer when you access certain web pages. Cookies allow a web page, among other things, to store and retrieve information about the browsing habits of a user or their team, manage user access to restricted areas of the web … etc.

What kind of cookies does this website use?

  • Analysis Cookies: Are those that enable the monitoring and analysis of user behavior on our page. The information collected is used to measure the activity of users on the web and the creation of user navigation profiles, in order to improve the website, as well as the products and services offered.
  • Personalization Cookies: They are those that allow us to adapt the navigation on our website to your preferences (eg language, browser used, … etc)
  • Technical Cookies: This type of cookies allow the user to navigate through a web page, platform or application and the use of different options or services that exist in it, such as controlling traffic and data communication, identifying the session, access restricted access parts, remember the elements that make up an order, perform the purchase process of an order, make the application for registration or participation in an event, use security elements during navigation, store content for the broadcast videos or sound or share content through social networks.
  • Own Cookies: Are those that we send to your computer or terminal from our website.
  • Third Party Cookies: Those that are sent to your computer or terminal from a domain or web page that is not managed by us, but by another entity that treats the data obtained through cookies.
  • Session Cookies: These are a type of cookies designed to collect and store data while accessing our website.
  • Persistent Cookies: They are a type of cookies in which the data is still stored in the terminal and can be accessed and treated during a certain period of time, and that can go from a few minutes to several years.

Who uses Cookies?

The cookies used on this website are used by the legal person in charge of this website and by the following services or service providers:

Google Analytics: It is a web analytics service that uses analysis cookies. You can consult the privacy policy of this service at this web address.

How can I disable or delete cookies?

You can allow, block or delete the cookies installed on your computer by configuring the browser options installed on your computer. In the following links you will find additional information about the configuration options of cookies in different browsers:


The legal basis for the processing of your data is based on the consent that you have been requested.

Recipients. With whom we share your data

The data we have collected is shared with the OGoov team to answer your interests. No data will be transferred to third parties except legal obligation.

In the case of demonstration requests and / or commercial offers, the data may be stored in Zoho CRM, which complies with the “EU-US Privacy Shield”. With this framework, the right of privacy is guaranteed when personal data is transferred, for commercial purposes, to the US. In this way, we can protect the data of people in the EU. You can check the Zoho CRM privacy policy at:

Rights. What rights do you have about your data

According to the General Data Protection Regulations, together with your right to oppose the automation of decisions, any user who has provided data to Viafirma has the following rights that you can exercise:

  • Access
  • Rectification
  • Deletion
  • Limitation of treatment
  • Data Portability
  • Opposition

The exercise of these rights will have to be carried out by means of communication directed to Viafirma, either to its postal address, indicated above, or to the e-mail address available for this purpose ([email protected]), without prejudice to the use of any other valid means in right that allows to fulfill in a legally valid way the requirements for it. You can obtain more information about your rights and access models to exercise them at the following web address:

Likewise, we inform you of your right to file a claim with the Spanish Data Protection Agency if the request for the exercise of a right has not been correctly fulfilled or if for any other reason you consider that your personal data is not being treated correctly. For this, you can go to the following web address:


This privacy policy is dated 05/23/2018 and any modification of its terms will be published on this website.